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CPaaS - Communications platform as a service

Integrate real-time communication and collaboration into your existing ecosystem with CPaaS to match your industry standards and processes.

The Solution

CPaaS Industries

  • Government
  • Healthcare
  • Education
  • Transportation
  • Energy and Utilities

For Government, the goal is to connect citizens, wherever they are and in the safest way. Rainbow has many certifications, including ISO27001 and HDS-certification, that enable it to host sensitive, personal data. But the app itself is secure by design with transparency in its data storage and use.

To add an extra layer of safety, government institutions can explore Rainbow Edge – a private cloud hosting solution that offers three models of hosting for your data.

For Healthcare, the goals are to protect the digital ecosystem from cyberattacks, help healthcare professionals save time and ensure facilities are safe.

In healthcare emergency care always takes priority. The Rainbow Alert application provides the means to prioritize audio alerts and receive receipt confirmations.

For Education, the goal is to connect students, parents, teachers, school employees and external interveners. This ensures everyone’s safety on campus and helps prevent cyberattacks.

ALE has developed an education platform that recreates the classroom environment virtually, named Rainbow Classroom. This solution is ISO27001 certified and GDPR compliant. 

Always-on protection of a campus can be achieved with Rainbow Workflow. This solution turns connected devices’ data into automatic notifications or action sets.

Alcatel-Lucent Enterprise accelerates the digital transformation for air, rail, ITS, ports and logistics operators around the world. We help them to connect their Transportation subsystems with technology building blocks enabling smarter services for their staff, customers and passengers. Today, CPaas technology is vital for smart services development to enhance safety and security, increase operations efficiency, improve passenger engagement.
The Energy and Utilities industries supply extremely diverse essential services. Some organisations are focused on extraction, production and storing (oil, gas, electricity, water, mining, nuclear and more), while others are focused on transportation and distribution. Alcatel-Lucent Enterprise helps these diverse operators accelerate their digital transformation. Today, CPaas technology is vital for smart services development to enhance safety and security, increase operations efficiency, improve customer engagement.

Customer Benefits

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The ebook describes how CPaaS can help enterprises deliver better customer experiences.

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